Undead Electronics CALL OR TEXT US TODAY (919) 324-8952

Limited hours Nov 10 – 17: Due to a death in the family, we will be open on limited hours from November 10 to 17, from 4:30 PM to 7:30 PM. We apologize for the inconvenience and thank you for your understanding.

SMS TERMS

Last updated: November 5, 2026

Undead Electronics sends text messages to keep you updated on your repair or service. These terms explain what you will receive and how to stop it.

1. The program

Undead Electronics Service Notifications are automated text messages about service tickets you have opened with us, such as repairs, data recovery, on-site visits and web or IT projects. They are informational messages, not advertising.

2. How you opt in

You agree to receive these messages when you give us your mobile number and a service ticket is created for you, whether in our shop, by phone, by text or through a form on our website. This consent is shown next to the phone number field wherever we collect it and is part of our Terms & Conditions. Messages cover only that ticket and any later tickets you open with us.

3. What we send

  • Confirmation that your ticket was created, with its number.
  • Diagnosis results, estimates and requests for your approval.
  • Updates on parts, delays and progress.
  • Notice that your device or project is ready, collection reminders, storage-fee notices and final notices before an uncollected device is treated as abandoned (see our Terms).
  • Replies to questions you send us by text.

Examples:

  • "Undead Electronics: Ticket #1234 created for your Dell laptop. We'll text you after diagnosis. Reply STOP to opt out, HELP for help."
  • "Undead Electronics: Ticket #1234: diagnosis done. Screen replacement needed, est. $XX. Reply YES to approve or call (919) 324-8952."
  • "Undead Electronics: Ticket #1234 is ready for pickup at 2233 Avent Ferry Rd, Ste 109. Mon-Fri 10-7, Sat 10-6."

4. Frequency and cost

Message frequency varies with your ticket, typically a few messages per ticket. Message and data rates may apply according to your mobile plan. We do not charge for these messages.

5. How to opt out

Reply STOP to any message (or END, CANCEL, UNSUBSCRIBE or QUIT). You will receive one final message confirming you are unsubscribed, and no further texts. You can also ask us in person, by phone or by email. We process opt-out requests within 10 business days at most, and usually immediately.

If you opt out, we will keep you updated about your ticket by phone or email instead. To start receiving texts again, reply START or ask us.

6. Help

Reply HELP to any message, call or text (919) 324-8952, or email info@undeadelectronics.tech.

7. Marketing messages

We do not send promotional text messages as part of this program. If we ever offer offers or news by text, we will ask for your separate, explicit agreement, and agreeing will never be a condition of any purchase.

8. Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the SMS provider that delivers our messages. See our Privacy Policy.

9. Carriers and delivery

Messages are delivered through major US mobile carriers. Carriers are not liable for delayed or undelivered messages. Delivery may depend on your phone's coverage, settings and carrier.

10. Contact

Undead Electronics, 2233 Avent Ferry Rd, Ste 109, Raleigh, NC 27606 · (919) 324-8952 · info@undeadelectronics.tech